Using this Manual
This quick guide explains how the manual works.The table in Section 2, Amendments summarises the changes made in this edition of the manual.
1. About this Manual
In the manual, you will find the guidance and information necessary to support you in your social work practice. It consists of different sections, which you can access from the menu bar:
- Contents - this contains our procedures when safeguarding the needs of the children and families we work with;
- Local Practice Guidance - this contains practice guidance, resources, and tools that support and compliment the main procedures in the manual;
- Regional Child Protection Procedures for West Midlands - contain the multi-agency Safeguarding Children Partnership (SCP) procedures for the region. this includes the Child Protection Process and the Regional Safeguarding Guidance;
- The Walsall Safeguarding Partnership website also has information on safeguarding training, procedures, and protocols.
This manual is updated on a regular basis and a summary of the changes can be accessed via the 'Amendments' button on the Home page. The next planned will take place in March 2023.
If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance.
For any queries relating to the manual, please contact: PracticeDevelopmentHub@walsall.gov.uk.
3. Local Practice Guidance
This contains practice guidance, resources, and tools that support and compliment the main procedures in the manual. It can be accessed via the tool bar.
This section is maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.
4. Glossary and National Contacts
The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.
5. Regulatory Compliance
Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.
6. Register for Updates
We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.
We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.
The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Walsall Metropolitan Borough Council.
This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. In order to change font size or manual colour use the highlighted 'Accessibility' button at the top right hand corner of any page.
9. Printing and Retaining Copies
The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.
10. Browser Recommendations
It is recommended that this manual is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.
Recommended browsers are:
- Internet Explorer 11 (Windows 7, 8 and 8.1);
- Microsoft Edge (Windows 10);
- Google Chrome;
- Mozilla Firefox;
- Apple Safari.
11. Mobile/Tablet Compatibility
This manual has been tested on a variety of mobile devices to ensure that it displays correctly. If you are using an older mobile device it is possible that the manual will not display correctly.
If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.